- Learn as much as you can to prepare for the
negotiation.
- Understand the importance of time in the
negotiations.
- Learn the other party's motivation.
- Watch out for a negotiator who needs
"higher authority" approval.
- Use the "He who cares least wins" theory.
- Watch out for the nonstop negotiator.
- Look for the bad guy-good guy negotiation
strategy.
- Avoid an auction situation.
Negotiating to buy or sell a home or other real estate is much like
buying or selling a used car. But real estate agents and their clients have become much
more sophisticated in recent years, thanks primarily to more information available through
computers. Subsequently, negotiation strategy plays a major role in home sales.
If the asking price for a home is correctly set close to its market
value, as determined by recent sales prices of comparable nearby homes, that home should
sell within 90 days for close to its asking price.
Even if a home is overpriced, it may sell quickly if the seller is
motivated to sell and the buyer is anxious to buy. Where negotiations often break down,
however, is when one or both parties really don't want to make a sale except at a very
advantageous price. Here are the simple rules to help you win this real estate negotiation
game:
- Learn as
much as you can to prepare for the negotiation
Knowledge is power in negotiations. If you are selling your home, your best
preparation steps are to (a) get your home into tip-top condition so buyers won't have any
serious physical objections and (b) have the facts on recent sales prices of comparable
nearby homes.
Make price adjustments for the pros and cons of your home compared to the recent
neighborhood home sales. Also consider the asking prices of other competitive homes
currently listed for sale.
If you are buying a home, don't be in a hurry. You may find the perfect home at the first
weekend open house, or it might take you six months to buy a home. When you find a home
you want to offer to buy, insist your realty agent prepare a written CMA (comparative
market analysis). This is the same form the seller used when setting the asking price. You
may be shocked to realize the asking price is a bargain. Or, it might be grossly
overpriced.
As a home buyer, you are in the driver's seat. You can always raise your offer price, but
you can't lower it. Don't be afraid to make your first offer, if justified by the CMA, 5
percent below the asking price.
Unless the asking price is grossly out of line, a very low first offer insults the seller,
who might not even make a counteroffer. Use your superior knowledge of the market to
negotiate back and forth until a mutually acceptable price and terms are agreed upon. 
- Understand the
importance of time in the negotiations
If you are the buyer, don't hesitate to ask why the seller is selling. A job
transfer, pending foreclosure, illness, unemployment or other motivating factor might be
motivating the seller. However, if you learn the sellers are a retired couple who will
sell if they can get their price, they probably won't be motivated to accept your low
offer.
But no matter how desperate your time deadline might be, with the possible exception if
you are a seller facing immediate foreclosure loss of the house if you can't get it sold,
don't let the other party know your motivation. The reason is they will try to take
advantage of your time weakness. 
- Learn the
other party's motivation
Closely related to time in the negotiation game is the importance of the
other party's motivation. For example, if you learn the seller is selling because they
just purchased a larger home, you know they are motivated both by a time deadline and a
need to sell their old home to provide the down payment cash.
However, if you learn the seller wants to buy a larger home, but has not yet done so, that
seller is not yet highly motivated to sell and might not accept your low purchase offer.
The biggest obstacle to learning the seller's motivation is often a listing agent who
refuses to tell why the seller is selling. You or your agent should courteously reply,
"Well, we would like to know so we can make a purchase offer which meets the seller's
needs." That is usually enough to melt even the toughest, meanest listing agent you
will ever encounter. 
- Watch out for a negotiator who needs 'higher authority' approval
Most real estate agents have encountered the home buyer or seller who needs
approval from a "higher authority." This might be a spouse who is out of town or
a parent who is supplying the buyer's down payment.
Realty agents can anticipate this negotiation roadblock by holding off until all necessary
parties can be present to either make the offer or accept it. An offer which is contingent
on the approval of a third-party is often doomed to fail. The reason is the third-party
will often reject the negotiated offer because (1) they aren't aware how and why the offer
was crafted and (2) if they approve, but something goes wrong, they will be blamed.
A variation of this situation is whether the buyer or seller agrees to the offer
"contingent on my attorney's approval." This places the attorney in the
"deal killer" hot seat. A better approach is to get the attorney's approval
first or, if that is not possible, set a one- or two-day deadline for the attorney's
approval of the legal aspects of the transaction. 
- Use the "He who
cares least wins" theory
When buying or selling a home, probably the most effective strategy to take the
emotion out of your important decision is to act as if it doesn't really matter whether or
not you make the sale. This tactic usually makes the other party realize they can't be too
demanding or they will lose out.
Sellers and their realty agents can usually detect when a prospective buyer has fallen in
love with a home and must buy it. The result is sellers usually hold out for top dollar.
But the smartest buyers never let the seller or the realty agents know they really love
the home and absolutely must buy it.
This same negotiation tactic is also used in business to make the other party offer their
very best terms. Variations of this method are (a) if you are the seller, telling the
buyer there is another serious buyer preparing a purchase offer and (b) if you are the
buyer, informing the seller you are considering buying another house. Use of either
alternative minimizes the bargaining advantage of the other party if emotions are kept
under control. 
- Watch out for
the nonstop negotiator
Real estate buyers often use the nonstop negotiation strategy. They make a
decent purchase offer that, often after a few counteroffers back and forth, results in a
home sale with both parties signing a firm sales contract. However, for the nonstop
negotiator, this is just the start of negotiations.
For example, a nonstop negotiator buyer will insist on coming back to the home, usually
with a pretense such as measuring the rooms for furniture or carpets. The truth is the
nonstop negotiator is looking for real or imagined defects in the property which can be
used to negotiate the price downward or obtain a repair credit.
The truly professional nonstop negotiators save up their requests until a few days before
the scheduled closing of the sale. Then they notify the seller of all the alleged defects
or problems, demanding a price reduction. At this point the home seller has usually moved
out or incurred obligations for the sales proceeds and is very vulnerable.
Unless the home seller is desperate and will agree to outrageous buyer demands, it is
appropriate to remind the buyer the purchase contract is firm, the seller has fully
disclosed all known defects, and the seller will hold the buyer liable for breach of
contract damages. In difficult situations, the seller's attorney might be called in to
reinforce the seller's position. 
- Look for the bad
guy-good guy negotiation strategy
This is another name for the "bad cop, good cop" tactic we have all
seen on TV. First, the tough guy tries to get the best possible deal. This role is usually
played by the husband. Second, the good guy steps in to make the bad guy be more
reasonable. This role is often played by the wife.
If the other side to the negotiation uses this strategy on you, often without knowledge
they are doing so, just patiently listen, nod your head to indicate understanding rather
than agreement, and let the bad guy and good guy talk themselves out.
Be sure all parties to the negotiation are in the room at the same time. When the bad guy
and good guy have calmed down, then you can negotiate a reasonable transaction. But don't
be in a hurry to conclude the negotiations because these negotiators often take hours to
wear down. 
- Avoid an auction
situation
Home sellers love to get into the auction strategy. But this is not an
intentional or formal auction. For home buyers, it is a very dangerous situation which
should be avoided.
Just like a formal auction, where bidders often get carried away by "auction
fever" and pay too much for an item being auctioned, the real estate auction strategy
involves either (a) pitting one buyer against another or (b) a buyer considering
purchasing one of two homes. These situations often happens in a seller's market where
there are more buyers than homes for sale or in a buyer's market where there are more
homes for sale than there are buyers.
The best way to combat an auction situation is to drop out of the bidding. If the home
seller says there is another prospective buyer interested in the home, hold back making a
purchase offer. Or, if the buyer is considering two houses for possible purchase, don't be
over-eager unless you are desperate to sell and must give price or terms concessions. 
By Robert J. Bruss, Tribune Media Services
syndicated columnist