The Loan Process

Choosing a lender | Making an application
Getting the loan approved | Conducting the closing

Getting a mortgage can be a pleasure or a nightmare. It starts with that first phone call to a lender and ends at closing on your new home. Here are the four stages of the mortgage process, and what you should do to make the experience as painless as possible.

Phase 1: Choosing a lender
You can select among banks, mortgage bankers and mortgage brokers. The last doesn't supply the funds for your loan, but has a list of money sources. Base your selection primarily on cost and references. The lender should have competitive rates and fees and be recommended by someone whose judgment you trust. Many states require lenders to be licensed, but that's no guarantee they will be highly professional. Ask for references.

Phase 2: Making an application
This is more complicated than you might think. The lender probably will ask you pay up front for an appraisal and credit report, and will require many documents, such as proof of income and bank account statements. In return you'll get a ton of paper back, much of it disclosures required by law. Forms must be completed and signed. You'll have to wade through them, especially the good-faith estimate of expenses related to the mortgage. Read everything carefully, ask questions and challenge any charges you think don't make sense.

Phase 3: Getting the loan approved
Murphy's law applies here. You may encounter glitches, such as errors in your credit report. Lenders might lose important papers, forget to order inspections or just get bogged down with too many customers. It's up to you to keep the process going. Check with your loan officer at least once a week to see that you are on schedule for closing. Keep your own checklist of what the lender should complete and by what date.

Phase 4: Conducting the closing
This can be painless or painful, just like the other steps. The signing of the final paperwork can take place in a lawyer's office or at a title company, depending on where you live. You, the seller, real estate agents, the lender and any other interested parties will attend. Again, papers must be signed. Read them carefully. The lender could make a mistake on the paperwork, even about the loan check amount.

Diligence and a little luck will make your mortgage application go smoothly. Be persistent when you encounter glitches, and you should come out with a home and the right mortgage.

By Robert K. Heady, Tribune Media Services syndicated columnist